Name: SAP SuccessFactors - An Introduction
Brand: SAP
SKU: BOOK-SAPPRESS-EBOOK-2020-9781493218196

Language

🇺🇸 English

Publisher SAP PRESS

Year / Edition 2020 / 3

Pages 743

Authors Amy Grubb, Luke Marson

SAP SuccessFactors

Take a tour of the SAP SuccessFactors suite! Discover what SAP offers for cloud HR: personnel administration, payroll, recruitment, onboarding, learning, workforce analytics, and more. Learn about integration tools that connect your system to SAP ERP HCM and SAP S/4HANA. Consult expert tips for your implementation, and see how SAP SuccessFactors can improve your HR operations!

Explore key functionality for HR administration, recruiting, onboarding, learning, and more
Prepare for your SAP SuccessFactors implementation project
Preview your integration with SAP ERP HCM and SAP S/4HANA

You'll learn about:

The Processes:
Explore the HR processes covered by SAP SuccessFactors. From core HR administration to the complete hire-to-retire process, see how each SAP SuccessFactors module improves your HR workflow.
The Platform:
See the big picture of SAP SuccessFactors’ cloud architecture. Then, zoom in on features offered by the platform: employee profiles, the org chart, the extension center, and beyond.
The Admin Center:
Learn how to manage your team with SAP SuccessFactors. Control user permissions using the Admin Center, manage picklists, master the instance synchronization tool, and more.

Key Highlights:

Employee Central
Payroll
Performance and goals
Compensation
Recruiting
Onboarding
Learning
Succession and development
Workforce planning and analytics
Qualtrics
Implementation
Integration

View Full Table of Contents

Foreword
Preface
- Objective of This Book
- Target Audience
- New and Changed in This Edition
- How to Read This Book
- How This Book Is Organized
1 Introduction
- 1.1 History of SAP SuccessFactors
- 1.2 SAP SuccessFactors HCM Suite
  - 1.2.1 Platform
  - 1.2.2 Core HR
  - 1.2.3 Talent Management
  - 1.2.4 People Analytics
  - 1.2.5 SAP SuccessFactors Mobile
  - 1.2.6 SAP Solution Extensions
- 1.3 Deployment Models
- 1.4 Core Cloud System Concepts
  - 1.4.1 Globalization and Localization
  - 1.4.2 Quarterly Releases
  - 1.4.3 Licensing
- 1.5 Summary
2 Implementation
- 2.1 Implementation Considerations
  - 2.1.1 Setting the Strategic Objectives of the Project
  - 2.1.2 Choosing an Implementation Approach
  - 2.1.3 Planning for the Implementation
  - 2.1.4 Business Processes
  - 2.1.5 Competencies and Job Roles
  - 2.1.6 Employee Data
- 2.2 Project Team Structure
  - 2.2.1 Lead Consultant
  - 2.2.2 Project Manager
  - 2.2.3 Project Sponsor
  - 2.2.4 Technical Resource
  - 2.2.5 Functional/Business Resource
  - 2.2.6 Stakeholder Group Representatives
  - 2.2.7 Change Management Resource
- 2.3 Project Methodology
  - 2.3.1 Discover Phase
  - 2.3.2 Prepare Phase
  - 2.3.3 Explore Phase
  - 2.3.4 Realize Phase
  - 2.3.5 Deploy Phase
  - 2.3.6 Run Phase
- 2.4 Project Delivery
- 2.5 Summary
3 Platform
- 3.1 Platform Basics
- 3.2 Technical Architecture
  - 3.2.1 Database Layer
  - 3.2.2 Application Layer
  - 3.2.3 Communication Layer
- 3.3 Security
  - 3.3.1 Authentication Security
  - 3.3.2 Layer Security
  - 3.3.3 Role-Based Permissions Security
- 3.4 Admin Center
- 3.5 Picklists
- 3.6 Upgrade Center
- 3.7 Release Center
- 3.8 User Interface
  - 3.8.1 Navigation Menu
  - 3.8.2 User Menu and Options
  - 3.8.3 Notifications
  - 3.8.4 To-Dos
  - 3.8.5 Action Search
  - 3.8.6 Theme
  - 3.8.7 Languages
- 3.9 Home Page
  - 3.9.1 Standard Delivered Content
  - 3.9.2 Managing Sections and Tiles
  - 3.9.3 Adding Custom Tiles
- 3.10 User Data File
  - 3.10.1 Components
  - 3.10.2 Manage Users
  - 3.10.3 Importing and Exporting Data
  - 3.10.4 HRIS Sync
- 3.11 Employee Profile
  - 3.11.1 People Profile
  - 3.11.2 Configuring the People Profile
- 3.12 Company Info
  - 3.12.1 Org Chart
  - 3.12.2 Position Org Chart
  - 3.12.3 Company Structure Overview
  - 3.12.4 Directory
  - 3.12.5 Resources
- 3.13 Talent Card
- 3.14 Insights
- 3.15 Presentations
  - 3.15.1 Dynamic Content
  - 3.15.2 Creating a Presentation
  - 3.15.3 Running a Presentation
- 3.16 Job Profile Builder
  - 3.16.1 Managing Job Profile Content
  - 3.16.2 Creating Job Profile Templates
  - 3.16.3 Creating Job Profiles
- 3.17 Diversity and Inclusion
  - 3.17.1 Recruiting
  - 3.17.2 Analytics
- 3.18 Extensibility
  - 3.18.1 Metadata Framework
  - 3.18.2 Extension Center
  - 3.18.3 Business Rules
  - 3.18.4 SAP Cloud Platform Extensions
- 3.19 Summary
4 Employee Central
- 4.1 Employee Central Basics
  - 4.1.1 Data Objects
  - 4.1.2 Employee Data
  - 4.1.3 Events and Event Reasons
  - 4.1.4 Position Management
  - 4.1.5 Org Charts
  - 4.1.6 People Profile
- 4.2 Hiring and Firing
  - 4.2.1 New Hires
  - 4.2.2 Rehires
  - 4.2.3 Transfers
  - 4.2.4 Terminations
- 4.3 Data Access and Maintenance
  - 4.3.1 Human Resources
  - 4.3.2 Self-Services
- 4.4 Benefits
  - 4.4.1 Creating and Managing Benefits and Benefit Programs
  - 4.4.2 Enrollment and Claims
- 4.5 Time Management
  - 4.5.1 Payroll Time Sheet
  - 4.5.2 Time Off
- 4.6 Global Assignment
- 4.7 Concurrent Employment
- 4.8 Contingent Workforce Management
- 4.9 Administration
  - 4.9.1 Invalid HR Data
  - 4.9.2 Manage Workflow Requests
  - 4.9.3 Mass Changes
- 4.10 Reporting
- 4.11 Implementation Tips
- 4.12 Summary
5 Employee Central Payroll
- 5.1 Employee Central Payroll Basics
- 5.2 Pre-Payroll
- 5.3 Payroll
- 5.4 Post-Payroll
- 5.5 Payroll Maintenance
- 5.6 Self-Service Access
  - 5.6.1 Employee Self-Services
  - 5.6.2 Manager Self-Services
- 5.7 Implementation Tips
- 5.8 Summary
6 Performance and Goals
- 6.1 Performance and Goal Management Basics
- 6.2 Goal Setting and Maintenance
  - 6.2.1 Goal Plan Features
  - 6.2.2 Maintaining Goals
  - 6.2.3 Aligning and Cascading Goals
  - 6.2.4 Learning Activities
- 6.3 Evaluating Performance
  - 6.3.1 Performance Reviews
  - 6.3.2 Continuous Performance
  - 6.3.3 360 Multi-Rater Assessment
- 6.4 Calibration
- 6.5 Implementation Tips
- 6.6 Summary
7 Compensation
- 7.1 Compensation Basics
  - 7.1.1 Compensation and Variable Pay
  - 7.1.2 Compensation Plans
  - 7.1.3 Maintaining Compensation Process Data
  - 7.1.4 Creating Plans for Compensation
  - 7.1.5 Creating Plans for Variable Pay
- 7.2 Compensation Forms
  - 7.2.1 Create and Launch Worksheets
  - 7.2.2 Administering Worksheets
  - 7.2.3 Variable Pay Form Specifics
- 7.3 Compensation Planning
- 7.4 Promotions
- 7.5 Executive Review
- 7.6 Reward Statements
- 7.7 Publishing to Employee Central
- 7.8 Spot Awards
- 7.9 Reporting
- 7.10 Implementation Tips
- 7.11 Summary
8 Recruiting
- 8.1 Recruiting Basics
  - 8.1.1 Recruiting Roles
  - 8.1.2 Recruiting Templates
  - 8.1.3 Applicant Tracking
  - 8.1.4 Career Site Builder/Marketing Analytics
  - 8.1.5 Recruiting Posting Options
- 8.2 Requisition Creation and Approval
  - 8.2.1 Requisition Creation
  - 8.2.2 Integration with Position Management
  - 8.2.3 Requisition Approval Workflow
- 8.3 Job Posting and Sourcing
- 8.4 Candidate Experience
  - 8.4.1 Career Sites
  - 8.4.2 Candidate Profile
  - 8.4.3 Candidate Data Model
  - 8.4.4 Data Privacy Consent Statement
- 8.5 Candidate Selection Management
  - 8.5.1 Candidate Workbench
  - 8.5.2 Interview Central
  - 8.5.3 Interview Scheduling
- 8.6 Offer Management
  - 8.6.1 Offer Letter
  - 8.6.2 Offer Approval
  - 8.6.3 Online Offer Acceptance with E-Signature
- 8.7 Hiring and Onboarding
  - 8.7.1 Integration with Employee Central
  - 8.7.2 Integration with Onboarding
- 8.8 Employee Referral
- 8.9 Implementation Tips
- 8.10 Summary
9 Onboarding
- 9.1 Onboarding Basics
- 9.2 Onboarding Process
  - 9.2.1 Post-Hire Verification
  - 9.2.2 New Employee Step
  - 9.2.3 Orientation
- 9.3 Crossboarding
- 9.4 Offboarding
- 9.5 Integration with Recruiting and Employee Central
  - 9.5.1 Integration with Recruiting
  - 9.5.2 Integration with Employee Central
- 9.6 Implementation Tips
- 9.7 Summary
10 Learning
- 10.1 Learning Basics
- 10.2 Multiple Interfaces
  - 10.2.1 User Interface
  - 10.2.2 Manager Interface
  - 10.2.3 Instructor Interface
  - 10.2.4 Administrator Interface
- 10.3 Item Management
  - 10.3.1 Instructor-Led Training
  - 10.3.2 Online Learning and Content Management
  - 10.3.3 On-the-Job Training
- 10.4 Curriculum and Program Management
- 10.5 Evaluation and Assessment
  - 10.5.1 Surveys
  - 10.5.2 Assessments
- 10.6 Implementation Tips
- 10.7 Summary
11 Succession and Development
- 11.1 Succession and Development Basics
- 11.2 Succession Planning Data
  - 11.2.1 Organizational Charts
  - 11.2.2 Matrices
  - 11.2.3 Portlets in the People Profile
  - 11.2.4 Talent Search
  - 11.2.5 Position Tile View
  - 11.2.6 Talent Pools
  - 11.2.7 Position Management
  - 11.2.8 Reporting and Analytics
- 11.3 Nominating Successors
- 11.4 Ongoing Development
  - 11.4.1 Development Plan
  - 11.4.2 Career Worksheet
  - 11.4.3 Career Path
  - 11.4.4 Mentoring
- 11.5 Implementation Tips
- 11.6 Summary
12 Workforce Analytics
- 12.1 Workforce Analytics Basics
  - 12.1.1 Workforce Analytics on SQL versus SAP HANA
  - 12.1.2 Metrics Packs for Workforce Analytics
  - 12.1.3 Data Acquisition and Governance
- 12.2 Benchmarking
  - 12.2.1 Benchmarking Methodology
  - 12.2.2 Benchmarking Categories
  - 12.2.3 Applying Benchmarks
- 12.3 Reporting and Analytics
  - 12.3.1 Metrics Pages
  - 12.3.2 Report Designer
  - 12.3.3 Investigate
  - 12.3.4 Analytics Workspace
- 12.4 Implementation Tips
- 12.5 Summary
13 Workforce Planning
- 13.1 Workforce Planning Basics
  - 13.1.1 Metrics Packs for Workforce Planning
  - 13.1.2 Data Acquisition and Governance
- 13.2 Preparing for Workforce Planning
  - 13.2.1 Forecast List
  - 13.2.2 Creating a Strategic Forecast
- 13.3 Forecasting
  - 13.3.1 Scenarios
  - 13.3.2 Demand Forecasting
  - 13.3.3 Capabilities
  - 13.3.4 Supply Forecasting
  - 13.3.5 Gap Analysis
  - 13.3.6 Highlighting Rules
  - 13.3.7 Risk Identification
  - 13.3.8 Strategy Management
  - 13.3.9 Impact Modeling
  - 13.3.10 Action Planning
  - 13.3.11 What-If Financial Modeling
- 13.4 Implementation Tips
- 13.5 Summary
14 Qualtrics
- 14.1 Experience Management Basics
  - 14.1.1 The Experience Economy
  - 14.1.2 Employee Experience with Qualtrics
- 14.2 Survey Types
  - 14.2.1 Engagement Surveys
  - 14.2.2 Pulse Surveys
  - 14.2.3 Lifecycle Surveys
  - 14.2.4 Digital Listening
  - 14.2.5 360-Degree Feedback
- 14.3 Survey Processes
  - 14.3.1 The Survey Builder
  - 14.3.2 Participant Data
  - 14.3.3 Running the Survey
  - 14.3.4 Analysis and Actions
  - 14.3.5 Special Elements for Lifecycle Surveys
  - 14.3.6 Special Elements for 360 Feedback
- 14.4 Implementation Tips
- 14.5 Summary
15 SAP SuccessFactors Mobile
- 15.1 Mobile Basics
  - 15.1.1 Setup
  - 15.1.2 Security and Permissions
  - 15.1.3 Data Protection
  - 15.1.4 Password Protection
  - 15.1.5 Mobile Device Management
  - 15.1.6 Accessing the App
- 15.2 Platform
  - 15.2.1 People Search
  - 15.2.2 To-Dos
  - 15.2.3 Org Chart
  - 15.2.4 People Profile
- 15.3 Employee Central
  - 15.3.1 Self-Services
  - 15.3.2 Time Sheet
  - 15.3.3 Time Off
  - 15.3.4 Benefits
- 15.4 Employee Central Payroll
- 15.5 Employee Central Service Center
- 15.6 Performance and Goals
  - 15.6.1 Performance Management
  - 15.6.2 Continuous Performance Management
  - 15.6.3 Goal Management
  - 15.6.4 360 Reviews
- 15.7 Compensation
- 15.8 Learning
  - 15.8.1 Assignments and Recommendations
  - 15.8.2 Mobile-Enabled Content
  - 15.8.3 Course Information
- 15.9 Recruiting
- 15.10 Onboarding
- 15.11 Succession and Development
- 15.12 Workforce Analytics
- 15.13 SAP Jam
- 15.14 Summary
16 Integration with SAP and Third-Party Systems
- 16.1 Integration Strategy
  - 16.1.1 Integration Pillars
  - 16.1.2 Integrations for Deployment Scenarios
- 16.2 Integration Technologies
  - 16.2.1 Flat-File Integration
  - 16.2.2 SAP Process Integration
  - 16.2.3 SAP Cloud Platform Integration
  - 16.2.4 SAP Data Services
  - 16.2.5 Single Sign-On
  - 16.2.6 API Center
  - 16.2.7 Integration Center
  - 16.2.8 Intelligent Services
  - 16.2.9 Other Integration Technologies
- 16.3 Employee Central and Cloud Hybrid Integrations
  - 16.3.1 SAP ERP and SAP S/4HANA
  - 16.3.2 Employee Central Payroll
  - 16.3.3 Other SAP Systems
  - 16.3.4 Payroll Business Process Outsourcing
  - 16.3.5 Time and Attendance
  - 16.3.6 Benefits
  - 16.3.7 SAP Cloud Platform
  - 16.3.8 Standard Integration Templates
- 16.4 Talent Hybrid Integration Packages
  - 16.4.1 Integration Scenarios
  - 16.4.2 Employee Data
  - 16.4.3 Evaluation Data
  - 16.4.4 Compensation Planning
  - 16.4.5 Recruiting
  - 16.4.6 Onboarding and Offboarding
  - 16.4.7 Qualification Data
- 16.5 Other Packaged Integrations
- 16.6 Application Programming Interfaces
  - 16.6.1 OData API
  - 16.6.2 Employee Central Compound Employee API
- 16.7 Other Integration Content
  - 16.7.1 Cookbooks and How-To Guides
  - 16.7.2 Other Guides
  - 16.7.3 SAP SuccessFactors Adapters
  - 16.7.4 SAP Data Services Agent
  - 16.7.5 SAP Data Services Adapter
- 16.8 Summary
17 Administration
- 17.1 System Configuration and Administration
- 17.2 Admin Center
- 17.3 Upgrade Center
- 17.4 Release Center
- 17.5 Role-Based Permissions
  - 17.5.1 Configuration and Audits
  - 17.5.2 How the RBP Framework Works
  - 17.5.3 Permission Groups
  - 17.5.4 Granted Users
  - 17.5.5 Target Population
  - 17.5.6 Permission Roles
  - 17.5.7 Reporting and Audit
  - 17.5.8 Copying RBP Configuration between Instances
- 17.6 User Management
  - 17.6.1 Updating User Data
  - 17.6.2 Proxy Management
- 17.7 Password Management
  - 17.7.1 Password Policy Management
  - 17.7.2 Managing User Passwords
- 17.8 Email Notifications
- 17.9 Picklist Management
- 17.10 Data Protection and Privacy
  - 17.10.1 Data Purging
  - 17.10.2 Data Blocking
  - 17.10.3 Change Audit
  - 17.10.4 Information Report
  - 17.10.5 Consent Agreements
- 17.11 Instance Management
  - 17.11.1 Instance Synchronization
  - 17.11.2 Instance Refresh
- 17.12 Managing Provisioning Access
- 17.13 Managing Support Access
- 17.14 Managing Business Configuration
- 17.15 Monitoring Execution of Business Rules
- 17.16 Managing Documents
  - 17.16.1 Document and Storage Settings
  - 17.16.2 View Stored Documents
  - 17.16.3 Company Documents Tile
- 17.17 Reporting
- 17.18 Summary
A Further Resources
- A.1 Resources for Customers and Partners
  - A.1.1 SAP Website
  - A.1.2 SAP Support Portal
  - A.1.3 SAP ONE Support Launchpad
  - A.1.4 SAP Help Portal
  - A.1.5 SAP SuccessFactors Community
  - A.1.6 SAP Community
  - A.1.7 SAP SuccessFactors Customer Empowerment Newsletter
  - A.1.8 Customer Influence
  - A.1.9 openSAP
  - A.1.10 SAP API Business Hub
  - A.1.11 SAP App Center
  - A.1.12 SAP Best Practices Explorer
  - A.1.13 WhatsApp
- A.2 Resources for Partners
  - A.2.1 Cloud Operations Portal
  - A.2.2 SAP SuccessFactors Partner Delivery Community
  - A.2.3 SAP PartnerEdge
  - A.2.4 SAP Jam
  - A.2.5 SAP Learning Hub
- A.3 Implementation Resources
  - A.3.1 SAP SuccessFactors Process Library
  - A.3.2 Implementation Design Principles (IDPs)
  - A.3.3 Architectural Leading Practices (ALPs)
- A.4 Social Media
  - A.4.1 LinkedIn
  - A.4.2 Twitter
  - A.4.3 YouTube
  - A.4.4 Slack
- A.5 Publications
- A.6 Conferences
- A.7 User Groups
B The Authors
- Contributors
Index

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SAP SuccessFactors

You'll learn about:

Key Highlights:

ℹ️ How to purchase this book?

Disclaimer

SAP SuccessFactors - An Introduction

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