Name: SAP SuccessFactors Recruiting and Onboarding - The Comprehensive Guide
Brand: SAP
SKU: BOOK-SAPPRESS-EBOOK-2017-9781493214686

SAP SuccessFactors Recruiting and Onboarding - The Comprehensive Guide

Language

🇺🇸 English

Publisher SAP PRESS

Year / Edition 2017 / 1

Pages 672

Authors Amy Grubb, Kim Lessley

SAP SuccessFactors Recruiting and Onboarding

Get the right people for the job with this comprehensive guide to SAP SuccessFactors Recruiting Marketing, Recruiting Management, and Onboarding! Use talent communities and job postings in Recruiting Marketing, identify and evaluate candidates with Recruiting Management, onboard employees with the New Hire Portal in Onboarding, and more. Integrate with SAP ERP HCM, SAP SuccessFactors Employee Central, and third-party systems. Expert tips for a successful implementation will have you recruiting and onboarding with ease!

Find, hire, and onboard new talent with SAP SuccessFactors
Implement Recruiting Marketing, Recruiting Management, and Onboarding in your HR landscape
Apply best practices for successful talent acquisition projects

You'll learn about:

Functionality:
Get a top-to-bottom look at essential functionality, from using Real-Time Job Sync in Recruiting Marketing, to scheduling interviews and reporting on recruiting data in Recruiting Management, to onboarding, offboarding, and crossboarding in Onboarding.
Implementation:
Use SAP Technical Services or the Career Site Builder to implement Recruiting Marketing, explore the key project milestones and timelines for a Recruiting Management implementation, and apply best practices for an Onboarding implementation.
Integration:
Learn to integrate these talent modules with each other, Employee Central, SAP ERP HCM, and external applications like LinkedIn and DocuSign.

Key Highlights:

SAP SuccessFactors Recruiting Marketing
SAP SuccessFactors Recruiting Management
SAP SuccessFactors Onboarding
Implementation projects
Talent acquisition and recruitment
Job posting and advertisement
New Hire Portal
Reporting
Integration

View Full Table of Contents

Preface
- Who This Book Is For
- How This Book Is Organized
- Acknowledgments
Introduction to Talent Acquisition
- Recruiting at a Glance
  - Identifying the Need
  - Developing or Updating the Position Description
  - Approving the Opening
  - Posting the Position
  - Reviewing and Evaluating Applicants
  - Candidate Selection and Developing and Extending an Offer
- Employee Onboarding at a Glance
  - Gathering State and Federal Tax Data
  - Reviewing Company Policies and Procedures
  - Clarifying the Role and Setting Goals
  - Socializing with the New Manager and Team Members
  - Completing Necessary Training
- Recruiting and Onboarding within SAP SuccessFactors
  - SAP SuccessFactors Recruiting
  - SAP SuccessFactors Onboarding
- Summary
I SAP SuccessFactors Recruiting
1 Recruiting Overview
- 1.1 Initiating and Advertising the Opening
  - 1.1.1 Creating the Requisition
  - 1.1.2 Advertising the Opening
- 1.2 Finding and Dispositioning Candidates
  - 1.2.1 Finding Candidates via Candidate Search
  - 1.2.2 Dispositioning Candidates
- 1.3 Optimizing the Recruiting Experience
  - 1.3.1 Interview Central
  - 1.3.2 Interview Scheduling
  - 1.3.3 Offer Approval and Offer Letters
  - 1.3.4 Employee Referral
- 1.4 Candidate Features
  - 1.4.1 Targeted Content
  - 1.4.2 Job Searches
  - 1.4.3 Talent Community
  - 1.4.4 Application Process
- 1.5 Recruiter Features
  - 1.5.1 Analytics
  - 1.5.2 Talent Community Groups
  - 1.5.3 Talent Community Marketing
  - 1.5.4 URL Builder
- 1.6 Administrator Features
  - 1.6.1 Career Site Builder
  - 1.6.2 Advanced Analytics
- 1.7 Summary
2 Initiating and Advertising an Opening
- 2.1 Requisition Template, Statuses, and Field-Level Permissions
  - 2.1.1 Job Requisition Data Model
  - 2.1.2 Requisition Statuses
  - 2.1.3 Field-Level Permissions
- 2.2 Requisition Workflow and Operators
  - 2.2.1 Workflows
  - 2.2.2 Recruiting Operators
- 2.3 Populating Data onto the Requisition
  - 2.3.1 Job Profiles via Job Profile Builder
  - 2.3.2 Competencies
  - 2.3.3 Job Code Entity
- 2.4 Creating a Requisition from an Open Position
  - 2.4.1 Employee Central Position Management Integration
  - 2.4.2 SAP ERP HCM Integration Add-On for Recruiting Management
- 2.5 Prescreening Questions
  - 2.5.1 Maintaining and Assigning Questions
  - 2.5.2 Viewing Question Responses
- 2.6 Advertising the Opening
  - 2.6.1 Internal Candidates
  - 2.6.2 External Posting Options
- 2.7 Summary
3 Candidate Experience
- 3.1 Internal Candidate Experience
  - 3.1.1 Internal Candidate Job Search
  - 3.1.2 Maintaining the Internal Candidate Profile
  - 3.1.3 Employee Referral Experience
- 3.2 Talent Communities
- 3.3 Candidate Business Card and Profile
  - 3.3.1 Business Card
  - 3.3.2 Candidate Profile
- 3.4 Responsive Design and Mobile Apply
  - 3.4.1 Responsive Design
  - 3.4.2 Mobile Apply
- 3.5 Job Search Options
  - 3.5.1 Job Search Widget
  - 3.5.2 Search by Location
  - 3.5.3 Featured Jobs/Strategy Pages
  - 3.5.4 Job Listing Pages
  - 3.5.5 Job Description Page
  - 3.5.6 Social Apply
- 3.6 Language Translations
- 3.7 Summary
4 Finding and Dispositioning Candidates
- 4.1 Candidate Profile
  - 4.1.1 Candidate Profile Data Elements
  - 4.1.2 Creating a Candidate Profile
  - 4.1.3 Data Privacy and the Candidate Profile
  - 4.1.4 Candidate Profile Elements
- 4.2 Application
  - 4.2.1 Application Template
  - 4.2.2 Basic Single-Stage Application
  - 4.2.3 Multistage Application
  - 4.2.4 Country-Specific Functionality and Overrides
  - 4.2.5 Interaction between the Candidate Profile and Application
- 4.3 Using the Candidate Workbench
  - 4.3.1 Portlets
  - 4.3.2 Understanding the Columns in the Candidate Workbench
  - 4.3.3 Sorting Candidates
  - 4.3.4 Highlight Candidates
- 4.4 Evaluating Candidates through the Talent Pipeline
  - 4.4.1 Overview
  - 4.4.2 Emailing Candidates
  - 4.4.3 Dispositioning Candidates
- 4.5 Scheduling Interviews
  - 4.5.1 Basic Interview Scheduling
  - 4.5.2 Interview Scheduling with Native Calendar
  - 4.5.3 Interview Scheduling with Outlook Integration
- 4.6 Documenting Interview Feedback
  - 4.6.1 Viewing Interview Information
  - 4.6.2 Rating Interviewees
  - 4.6.3 Viewing Consolidated Interview Feedback
  - 4.6.4 Configuration Tips
- 4.7 Approving an Offer and Managing Offer Letters
  - 4.7.1 Offer Approvals
  - 4.7.2 Offer Letters
- 4.8 Conducting a Candidate Search
- 4.9 Summary
5 Additional Recruiting Management Features
- 5.1 Employee Referral
  - 5.1.1 Referring Employee Experience
  - 5.1.2 Recruiter Experience
  - 5.1.3 Implementing Employee Referral
- 5.2 Data Privacy and Data Retention Management
  - 5.2.1 Data Privacy Consent Statements for Internal and External Candidates
  - 5.2.2 Implementing Data Privacy Consent Statements
  - 5.2.3 Data Retention Management
- 5.3 Working with Agencies via the Agency Portal
  - 5.3.1 Managing Agency Access
  - 5.3.2 Posting Jobs to the Agency Portal
- 5.4 Using Job Profile Builder with Recruiting
  - 5.4.1 Job Profile Templates
  - 5.4.2 Job Profile Content
  - 5.4.3 Families and Roles
- 5.5 Competency Management in Recruiting
  - 5.5.1 Competency Libraries and Mapping
  - 5.5.2 Competencies within Recruiting
- 5.6 Summary
6 Reporting on Recruiting Data
- 6.1 Ad Hoc Reporting
  - 6.1.1 Ad Hoc Reporting Domains for Recruiting
  - 6.1.2 Manage Ad Hoc Reports
  - 6.1.3 Create New Report
  - 6.1.4 Execute Ad Hoc Reports
  - 6.1.5 Standard Sample Recruiting Ad Hoc Reports
- 6.2 Reporting in Online Report Designer
  - 6.2.1 Detailed Reporting
  - 6.2.2 Report Designer
  - 6.2.3 Report Distributor
- 6.3 Tile-Based Dashboards
  - 6.3.1 Examples of Tiles on Reporting Data
  - 6.3.2 Creating and Managing Dashboards
- 6.4 Business Intelligence and Reporting Tool
- 6.5 Standard Reporting for OFCCP and VETS-100
  - 6.5.1 OFCCP/EEOC Reporting
  - 6.5.2 Veterans Reporting
- 6.6 Summary
7 Recruiter Experience
- 7.1 Recruiting User Feature Review
  - 7.1.1 Personalized Display and Filter Options
  - 7.1.2 Resume Viewer and Carousel
  - 7.1.3 Multiple Ways to Disposition Candidates
  - 7.1.4 Candidate Search within the Job Requisition
  - 7.1.5 Interview Scheduling
- 7.2 Recruiting Marketing Dashboard
  - 7.2.1 Home
  - 7.2.2 Visitors
  - 7.2.3 Members
  - 7.2.4 Applicants
  - 7.2.5 Jobs
  - 7.2.6 Pages
  - 7.2.7 Reports
- 7.3 Summary
8 Recruiting Management Admin Features
- 8.1 Manage Recruiting Settings
  - 8.1.1 Return Email Address Information
  - 8.1.2 Candidate Profile Settings
  - 8.1.3 Applicant Profile Settings
  - 8.1.4 Job Requisition
  - 8.1.5 Interview Central
  - 8.1.6 Offer Approval/Offer Letter
  - 8.1.7 Career Site
- 8.2 Email Templates
- 8.3 Offer Letter Templates
- 8.4 Edit Applicant Status Configuration
- 8.5 Question Libraries
  - 8.5.1 Importing Question Libraries
  - 8.5.2 Maintaining Questions in the User Interface
- 8.6 Managing Duplicate Candidates
  - 8.6.1 Potential Duplicate Candidate List
  - 8.6.2 Manually Merge Duplicate Candidates
  - 8.6.3 Master Candidates
- 8.7 Reassigning Job Requisitions
- 8.8 Agency Portal
  - 8.8.1 Overview of Agency Access
  - 8.8.2 Working with the Agency Portal
  - 8.8.3 Agency Experience
- 8.9 Employee Referral Program
  - 8.9.1 Ownership Options
  - 8.9.2 Referral Program Information
  - 8.9.3 General Options
- 8.10 Managing Recruiting Groups
- 8.11 Job Posting Headers and Footers
- 8.12 Manage Custom Help Text
- 8.13 Manage Documents
- 8.14 Miscellaneous Administrative Features
  - 8.14.1 Implementation Features
  - 8.14.2 Other Miscellaneous Features
- 8.15 Summary
9 System Notifications and Email Options
- 9.1 System Email Notifications
  - 9.1.1 Email Notification Templates
  - 9.1.2 Enabling System Notifications
  - 9.1.3 Modifying System Notifications
  - 9.1.4 Defining Form-Specific Email Notification
- 9.2 Recruiting Email Templates
  - 9.2.1 Creating and Editing Recruiting Email Templates
  - 9.2.2 Standard Tokens
  - 9.2.3 Custom Tokens
  - 9.2.4 Defining Cc and Bcc Options
  - 9.2.5 Translating Recruiting Email Templates
  - 9.2.6 Sending Ad Hoc Email Notifications
- 9.3 Implementing Email Triggers
- 9.4 Communicating to Recruiting Operators and Candidates via the Candidate Pipeline
  - 9.4.1 Assigning Emails to an Applicant Status
  - 9.4.2 Using Next Step Text on a Status
- 9.5 Offer Letters
- 9.6 Summary
10 Implementing Recruiting Management
- 10.1 Laying the Foundation: Project Planning
- 10.2 Roles and Responsibilities
  - 10.2.1 Project Team
  - 10.2.2 Implementation Partner Roles
- 10.3 Implementation Methodology and Time Line
  - 10.3.1 Project Phases
  - 10.3.2 Project Timelines
- 10.4 Recruiting Configuration Workbooks
  - 10.4.1 Requisition
  - 10.4.2 Candidates
  - 10.4.3 Miscellaneous
  - 10.4.4 Working with the Workbooks
- 10.5 Summary
11 Implementing Recruiting Marketing
- 11.1 Customized Recruiting Marketing Site Implementation Using SAP Technical Services
  - 11.1.1 Tools and Applications Used in a Custom Implementation
  - 11.1.2 Implementation Methodology
  - 11.1.3 Project Roles and Responsibilities
  - 11.1.4 SAP Technical versus Partner Roles
  - 11.1.5 Key Project Milestones and Timelines
- 11.2 Career Site Builder Implementation
  - 11.2.1 How Career Site Builder Is Implemented
  - 11.2.2 Variations from Custom Recruiting Marketing Implementations
  - 11.2.3 Features and Functions of Career Site Builder
  - 11.2.4 Key Project Milestones and Timelines
- 11.3 Summary
12 Recruiting Data Migration
- 12.1 Data Migration Considerations
  - 12.1.1 Data Migration Limitations
  - 12.1.2 Data Migration Gotchas
- 12.2 Migrating Recruiting Entities
  - 12.2.1 Requisitions
  - 12.2.2 Applications
  - 12.2.3 Application Attachments
  - 12.2.4 Candidate Profiles
  - 12.2.5 Candidate Attachments
  - 12.2.6 Candidate Background Fields
  - 12.2.7 Candidate Tags
  - 12.2.8 Employee Profile Data for Internal Candidates
- 12.3 Setting Up the Jobs in Provisioning
  - 12.3.1 Jobs to Import Candidate Profile Data
  - 12.3.2 Job to Import Requisitions
- 12.4 Data Migration Considerations and Best Practices
- 12.5 Summary
13 Language Translations
- 13.1 Language Packs and Recruiting Languages
  - 13.1.1 Available Languages
  - 13.1.2 Updating Language Preference
- 13.2 Language Translations in Recruiting
  - 13.2.1 Setting Recruiting Languages
  - 13.2.2 Choosing Which Language Packs to Implement
  - 13.2.3 Choosing What Areas of the System to Translate
- 13.3 How Recruiting Elements Are Translated
- 13.4 Other Considerations
  - 13.4.1 Requisition Language
  - 13.4.2 Language Spoken by Recruiters
  - 13.4.3 Reporting
  - 13.4.4 Picklists and UTF-8
  - 13.4.5 New Languages Post Go-Live
- 13.5 Summary
14 Integrating Recruiting with Employee Central and SAP ERP HCM
- 14.1 Employee Central Position Management and Recruiting Integration
  - 14.1.1 Prerequisites and Initial Configuration
  - 14.1.2 Enable Integration and Register Business Rules
  - 14.1.3 Creating a Requisition from the Position Org Chart
- 14.2 SAP ERP HCM and Recruiting Integration
  - 14.2.1 Integration Overview
  - 14.2.2 SAP Job Requisition Trigger Integration
  - 14.2.3 New Hire Integration
  - 14.2.4 Prerequisites to Configuring SAP ERP HCM
  - 14.2.5 Basic Settings
  - 14.2.6 Transferring Data from Recruiting to SAP ERP HCM
- 14.3 Summary
15 Integrating Recruiting with Third-Party Vendors
- 15.1 LinkedIn for Candidate Profile/Application Completion
  - 15.1.1 Apply with LinkedIn Profile
  - 15.1.2 LinkedIn Recruiter and Referral Integration
- 15.2 eQuest Integration
  - 15.2.1 Set Up eQuest Integration
  - 15.2.2 Configure the Job Requisition Data Model
- 15.3 Background Check with First Advantage
  - 15.3.1 Setting Up the FirstAdvantage Integration
  - 15.3.2 Configure the Job Requisition Data Model
  - 15.3.3 Update Permissions
  - 15.3.4 First Advantage Integration Settings
  - 15.3.5 Initiating a Background Check with First Advantage
- 15.4 Assessment Integration: PeopleAnswers and SHL
  - 15.4.1 Prerequisites
  - 15.4.2 Manage Assessment Packages
  - 15.4.3 Configure Assessment Field and Permissions
  - 15.4.4 Configure the Alert Subscription
  - 15.4.5 Configure Hard Stop Field
  - 15.4.6 Assessment Integration Known Behavior
- 15.5 DocuSign for Electronic Signature
  - 15.5.1 Online Offer with eSignature for Recruiters
  - 15.5.2 Online Offer with eSignature for Candidates
- 15.6 Summary
II SAP SuccessFactors Onboarding
16 Onboarding Overview
- 16.1 The SAP SuccessFactors Approach to Onboarding
- 16.2 The New Hire Experience and Team Collaboration
  - 16.2.1 New Hire Experience
  - 16.2.2 Employee Portal and Pre-Day One Access
  - 16.2.3 Completing Necessary Forms and Electronic Signatures
  - 16.2.4 New Hire Goal Plan and Training To-Do Items
  - 16.2.5 Team Collaboration Options
- 16.3 Hiring Manager Experience
- 16.4 Delivered Forms versus Custom Panels
- 16.5 Administrative Functionality
- 16.6 Summary
17 Onboarding Processes
- 17.1 Onboarding
  - 17.1.1 Begin Before Day One
  - 17.1.2 Engage Others in the Process
  - 17.1.3 Facilitate the Paperwork
  - 17.1.4 Set Performance Expectations Early
  - 17.1.5 Communicate the Culture Often
  - 17.1.6 Give New Employees Time to Hit Their Stride
  - 17.1.7 Provide Open Channels of Feedback
- 17.2 Offboarding
  - 17.2.1 The Value of a Strong Offboarding Program
  - 17.2.2 Show Them They Are Valued
  - 17.2.3 Have a Process
  - 17.2.4 Communication and Knowledge Transfer
- 17.3 Crossboarding
  - 17.3.1 Transfer from One Business Unit to Another
  - 17.3.2 Transferring to a New Country
  - 17.3.3 Transitioning to a New Role in the Organization
- 17.4 Default Process Steps
  - 17.4.1 Post-Hire Verification Step
  - 17.4.2 New Employee Step
  - 17.4.3 Orientation Step
- 17.5 Summary
18 Onboarding Administrative Features
- 18.1 SAP SuccessFactors Admin Center
- 18.2 Onboarding Super Admin
  - 18.2.1 Configure At-Home/On-Site Options
  - 18.2.2 Activate Features
  - 18.2.3 Set Up PGP Encrypting
  - 18.2.4 Manage Passwords for Corporate Users and New Hires
  - 18.2.5 Activate E-Verify in QA Mode
  - 18.2.6 Self-Service Account Options
  - 18.2.7 Enabling and Building Processes in Super Admin
- 18.3 Onboarding Dashboard
  - 18.3.1 Notifications
  - 18.3.2 Onboarding Security
  - 18.3.3 Admin Reports
  - 18.3.4 Document Center
- 18.4 Work Queue Refresh
- 18.5 Employee Portal
- 18.6 User Login Access
- 18.7 Summary
19 Implementing Onboarding
- 19.1 Onboarding Process Definition
  - 19.1.1 Process Design
  - 19.1.2 Knowing What to Expect
  - 19.1.3 Considerations When Designing the Process
- 19.2 Implementation Roles and Responsibilities
- 19.3 Corporate Structure
  - 19.3.1 Levels
  - 19.3.2 Corporate Structure Relations
- 19.4 Working with Panels and Forms
  - 19.4.1 Panels
  - 19.4.2 Forms
- 19.5 Key Project Milestones and Time Lines
  - 19.5.1 Project Timelines
  - 19.5.2 Key Tasks and Milestones
- 19.6 Testing Onboarding
- 19.7 Summary
20 Integrating Recruiting with Onboarding
- 20.1 Setting Up the Integration in Provisioning and Configuration
  - 20.1.1 Prerequisites
  - 20.1.2 Enabling the Integration
  - 20.1.3 Settings in Onboarding
  - 20.1.4 Set Permissions in Role-Based Permissions
  - 20.1.5 Onboarding Settings
- 20.2 Mapping between Recruiting and Onboarding
  - 20.2.1 Setting Up the Field Mapping
  - 20.2.2 Mapping Fields between Onboarding and Recruiting
  - 20.2.3 Types of Dropdown Lists and Integrating Picklists
  - 20.2.4 Mapping the Corporate Structure
- 20.3 Summary
21 Onboarding Integration with Employee Central and SAP ERP HCM
- 21.1 Integrating Onboarding with Employee Central
  - 21.1.1 Enabling the Integration
  - 21.1.2 New Hire Processing
  - 21.1.3 Supported Entities
  - 21.1.4 Testing the Mapping from Onboarding to Employee Central
- 21.2 Onboarding Integration with SAP ERP HCM
  - 21.2.1 Prerequisites to Configuring SAP ERP HCM
  - 21.2.2 Basic Settings
  - 21.2.3 Transferring Data from Onboarding
  - 21.2.4 Hiring Options in SAP ERP HCM
  - 21.2.5 Testing the Integration
  - 21.2.6 Known Issues with Onboarding to SAP ERP HCM Integration
- 21.3 Summary
Appendices
- The Authors
- Index

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SAP SuccessFactors Recruiting and Onboarding

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SAP SuccessFactors Recruiting and Onboarding - The Comprehensive Guide

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