IUT255 Integration of SAP CRM and SAP for Utilities
Manual details
— ID: IUT255_EN_Col97
• Code: IUT255
• Language: English
• Version: 97
• Solution release: EHP6 FOR SAP ERP 6.0
• Training method: self-study
Included in bundle/package
You can buy this manual at the best price in the following bundles/packages:
- Package SAP IS - Utilities
Find the bundle in the
SAP Bundles / Packages section of the website.
Manual description
Software:
* SAP ERP Central Component 6.0 Enhancement Package 6
* SAP CRM 7.02
Course Content
* Process overview: involved objects (SAP CRM/SAP IS-U/SAP BW)
* Process overview: utility contracts for residential customers, follow- up processes, and marketing for utilities
* Middleware: general concepts
* Middleware replication: integration of business partners and technical objects
* Products in SAP CRM, master data templates in SAP IS-U
* Replication of SAP CRM service contracts to SAP IS-U
* Initial download
* SAP IS-U contacts and SAP CRM activities
* Settings regarding marketing campaigns
* Processes in IC WebClient, KAM Portal for commercial and industrial customers
Course Goals
* Explain the most important aspects of the integration process between SAP CRM, SAP IS-U and SAP BW, as well as the data model.
* Be familiar with the necessary Customizing settings for the integration of these systems and know how to execute them.
About the manual
Manual in full color and high quality in PDF format.
Disclaimer
SAP, other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Our Company is not affiliated to SAP SE or any of its affiliated companies including but not limited to: Sybase, Business Objects, Hybris, Ariba and SuccessFactors. All other names, brands, logos, etc. are registered trade or service marks of their respective owners.
