C4H470 SAP Sales Cloud Version 2
Manual details
— ID: C4H470_EN_Col2505
• Code: C4H470
• Language: English
• Version: 2505
• Solution release: SAP Sales Cloud
• Training method: self-study
Manual description
Software: SAP Sales Cloud Version 2 (May 2505 Release)
Course Content
* Unit 1: Exploring an Administrator’s Daily Workflow
* Unit 2: Comprehensive Configuration: Leads, Opportunities, Quotes, Sales Orders and Visits
* Unit 3: Configuring Sales Workflows and Operations
* Unit 4: Enhancing Communication and Collaboration
* Unit 5: Advanced Machine Learning Insights
* Unit 6: Configuring the Mobile Application
Course Goals
* Understand Key Features of SAP Sales Cloud V2: Identify and explain the key capabilities and benefits of SAP Sales Cloud Version 2.
* Navigate the System Interface: Demonstrate efficient navigation and customization of the SAP Sales Cloud V2 interface.
* Manage Leads Effectively: Perform lead management tasks, utilize playbooks, and apply lead scoring to prioritize sales activities.
* Handle Opportunities Proficiently: Use guided selling playbooks to manage opportunity progression, update statuses, and monitor progress.
* Master Sales Quotation Management: Apply best practices for creating, managing, and tracking sales quotations.
* Process Sales Orders Accurately: Create and manage sales orders, ensuring alignment with product, pricing, and customer agreements.
* Organize Sales Tasks Efficiently: Utilize task management features and the Digital Selling Workspace to organize and prioritize sales actions.
* Plan and Document Customer Visits: Effectively manage customer visits within SAP Sales Cloud, including planning and documentation.
* Monitor Sales Performance: Leverage managerial tools for performance monitoring, pipeline optimization, forecasting, and team enablement.
* Configure and Evaluate Playbooks and KPIs: Configure playbooks from a management perspective to guide sales teams and assess performance via KPIs.
* Analyze Pipeline Performance and Trends: Use pipeline and trend analytics to support process optimization and identify sales trends.
* Administer the System Effectively: Perform core and advanced administrative activities, including user setup, basic configurations, and data management.
* Configure Core Sales Components: Tailor lead, opportunity, quote, order, and visit management modules to reflect business-specific sales processes.
* Integrate Communication and Collaboration Tools: Configure and use collaboration tools, such as MS Teams integration, to streamline sales execution and team coordination.
* Leverage AI for Sales Optimization: Understand and configure AI-based capabilities to automate and optimize decision-making in sales operations.
About the manual
Manual in full color and high quality in PDF format.
Disclaimer
SAP, other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Our Company is not affiliated to SAP SE or any of its affiliated companies including but not limited to: Sybase, Business Objects, Hybris, Ariba and SuccessFactors. All other names, brands, logos, etc. are registered trade or service marks of their respective owners.
